Zero Tolerance/No Abuse Policy for Staff at U&I Care by Kerala Ayurveda Centre Ltd.
1. Purpose
U&I Care by Kerala Ayurveda Centre Ltd. is committed to providing a safe, respectful, and nurturing environment for both our clients and staff. This Zero Tolerance/No Abuse Policy outlines our unwavering stance against all forms of abuse, ensuring the protection and dignity of everyone in our care and employ.
2. Scope
This policy applies to all employees, volunteers, contractors, and anyone associated with the delivery of care and support services under U&I Care by Kerala Ayurveda Centre Ltd.
3. Definition of Abuse
Abuse can take various forms, including but not limited to, physical, emotional, sexual, financial, neglect, and discriminatory abuse. Any act, intentional or unintentional, that causes harm, distress, or discomfort to an individual is considered abuse.
4. Policy Statement
Zero Tolerance: U&I Care adopts a zero-tolerance approach to abuse. We recognize the right of everyone to live free from harm and abuse, respecting their choices, culture, and diversity as outlined in our values and operational principles.
Prevention: Through rigorous staff selection, training, and ongoing support, we endeavour to prevent any form of abuse within our services. Our commitment extends to promoting understanding, awareness, and vigilance among all staff members.
Reporting and Response: Staff are required to report immediately any suspicions or allegations of abuse. We ensure that all reports are taken seriously, investigated thoroughly, and acted upon swiftly. The confidentiality and protection of those reporting abuse are paramount.
Support and Protection: Our priority is the safety and well-being of our clients and staff. We provide support to victims of abuse and take appropriate actions to protect them from further harm. This includes working closely with local authorities and safeguarding teams.
Training and Awareness: Regular training on safeguarding and abuse prevention is mandatory for all staff. This ensures that our team is equipped with the knowledge and skills to recognise and respond to abuse effectively.
Accountability: Staff found to be involved in any form of abuse will face disciplinary action, up to and including dismissal and legal proceedings, depending on the severity of the act.
5. Implementation
This policy is integral to our staff induction and training programmes. Regular reviews and updates will be conducted to ensure the policy remains effective and relevant.
6. Conclusion
At U&I Care by Kerala Ayurveda Centre Ltd., we uphold the highest standards of care, respect, and integrity. Our Zero Tolerance/No Abuse Policy embodies our dedication to safeguarding the well-being of those we care for and employ, ensuring a culture of safety, respect, and professionalism at all times.