Fair and Flexible Pricing: How U&I Care Aligns Fees with the Level of Support Needed
At U&I Care, we believe that outstanding care should always come with transparency, fairness, and integrity. For many families, the decision to bring a live-in carer into the home is a significant and often emotional one. It’s a journey shaped by trust, compassion, and the shared desire to help a loved one maintain comfort, dignity, and independence.
That’s why we’re proud to offer a flexible care pricing model that ensures the fee you pay always reflects the care you receive.
Why Flexible Pricing Matters
When care is needed urgently, such as in situations requiring 24-hour, 1-to-1 live-in care, families understandably prioritise speed, safety, and stability. Our role is to step in quickly, stabilise the situation, and provide the highest quality of care from day one.
But what happens once things settle? At U&I Care, we don’t just leave things as they are. We continually assess the level of support required. If we find that the nature of the care has become less intensive or demanding, we’ll review and adjust our fees accordingly.
This is not just about money, it’s about doing what’s right. We don’t believe in charging for more than what’s needed. Instead, we operate from a place of trust and ethical responsibility.
Real-Life Example: A Case of Urgent to Stable
Recently, we were approached by a family in need of immediate 24-hour care for a relative who had experienced a sudden health deterioration. Understandably, their initial care plan involved intensive, round-the-clock support. Our team responded swiftly, placing an experienced live-in carer within hours.
Over the following weeks, our client’s condition stabilised. They no longer required the same level of intensive supervision. Rather than continuing to charge the original fee, we proactively reviewed the care plan and reduced the fee to reflect the lower level of support needed.
It’s a simple gesture, but one that reflects our values and our commitment to fairness.
The U&I Care Difference – Fair and Flexible Pricing
What sets U&I Care apart is our person-centred approach to every aspect of care. That doesn’t stop at support plans and wellness strategies, it extends to how we price our services, too.
Here’s how we ensure our pricing stays fair:
- Transparent contracts with no hidden costs
- Ongoing reviews of care levels and pricing
- Ethical billing practices rooted in compassion, not profit
- Genuine conversations with families about what’s best
We understand that live-in care is a significant investment, and we’re here to ensure you get exactly what you need—no more, no less.
A Holistic Approach to Value
We see care as more than just tasks, it’s about quality of life. That means supporting independence, promoting wellbeing, and being honest about what’s required. When we reduce fees, it’s because we believe in doing what’s morally right as well as financially responsible.
And if, at any stage, your loved one’s needs change again, we’re ready to adapt. Your care journey with U&I Care is never static, it’s flexible, compassionate, and designed around you.
Ready to Talk?
If you’re exploring live-in care options and want to work with a provider who truly puts fairness and integrity first, we’re here to help. Let’s talk about how we can support your loved one, with a care plan and fee structure that fits their needs perfectly.
