Complex care delivered with confidence, calm and compassion.
Support for people with complex physical, neurological, behavioural and transitional needs at home, in supported living and across the community.
Complex care overview
For individuals whose needs require more structure, consistency or specialist understanding than standard care packages can offer.
That may include high-acuity physical support, behavioural complexity, transition into adulthood, supported living needs or step-up care following illness or discharge.
What support may include
- Live-in complex care
- Structured visiting support
- Supported living
- Transition packages
- ABI support
- Respite and stabilisation
- Hospital discharge support
- Professional partnership and family liaison
Explore our complex care services
Latest complex care articles
What is complex care at home?
Complex care at home is specialist support for someone who has higher-level care needs but wants to remain in their own home or a supported living environment where this is safe and appropriate.
Strong Transition Handovers Reduce Risk Before Adult Support Begins
In complex care, handover is rarely a purely administrative task. It is the point at which information, relationships, accountability and risk all need to move safely from one part of the system to another.
Why Continuity of Care During Transition to Adult Services Matters
Continuity of care during transition to adult services reduces disruption, supports safer handovers and helps young adults and families feel more secure.
Why U&I Care
U&I brings together clinical confidence, calm delivery and person-centred support. We understand that complex care is not only about tasks and risk; it is also about trust, communication, dignity and helping life feel more manageable.







